A LITTLE CLARITY, BEFORE WE BEGIN

Good projects start
with a clear plan.

Get to know Swepety AI, find the right service, and prepare for your first conversation. Everything you need, in one place.

Explore the resources
Plain-language guidesEditable templatesFrom first call to handover

New here? Start with these.

A short route from “I have an idea” to “I know what comes next.”

YOUR GUIDE TO WORKING WITH US

Resource library

18 guides · English & Arabic
All resources18 guides
Get to know Swepety

A quick introduction to Swepety AI

What we do, who we work with, and where a useful first project begins.

3 min read·PDF
Get to know Swepety

Find the right service for your goal

Choose by the problem you want to solve, even if you are not sure which technology you need.

4 min read·PDF
Prepare your project

Prepare for your first conversation

A few useful details to bring. No technical presentation needed.

3 min read·PDF
Prepare your project

Write a useful project brief

A simple starting document that explains your goal, workflow, and priorities.

3 min read·PDF
Service guides

Prepare for an AI customer agent

The answers, policies, and handoff rules that help an agent support your team.

4 min read·PDF
Service guides

Prepare for an AI voice agent

Plan call scenarios, booking rules, language, and human transfers.

4 min read·PDF
Service guides

Prepare your lead follow-up workflow

Connect new enquiries with useful replies, ownership, and a clear next action.

3 min read·PDF
Service guides

Prepare your documents for AI search

Turn a document collection into a clear, approved knowledge source.

4 min read·PDF
Service guides

Prepare for apps and workflow automation

Map triggers, systems, approvals, and exceptions before connecting your tools.

4 min read·PDF
Service guides

Prepare for a website or content project

Gather the brand, content, access, and review decisions that keep a project moving.

4 min read·PDF
Before you agree

Understand your scope and proposal

What to check about deliverables, fees, timing, and changes before you agree.

4 min read·PDF
Before you agree

Share information and access safely

What to prepare now, and what to share only after the project process is agreed.

4 min read·PDF
Before you agree

Prepare a security and procurement review

Questions your IT, legal, or procurement team can bring to the project discussion.

4 min read·PDF
Before you agree

Working with Swepety as an agency

Clarify the client relationship, approvals, branding, and delivery responsibilities.

3 min read·PDF
Delivery & handover

From first conversation to launch

A practical view of the stages, the decisions, and what your team contributes.

3 min read·PDF
Delivery & handover

Test your system and approve launch

Agree what “ready” means, then review it with the people who will use the system.

4 min read·PDF
Delivery & handover

Know what to expect at handover

Documentation, training, ownership, and support questions for a smooth transition.

4 min read·PDF
Before you agree

Documents to discuss before signing

A practical checklist for the proposal, agreement, and any project-specific review.

4 min read·PDF
FROM IDEAS TO DETAILS

Useful templates

Blank, editable files to make your next conversation easier.

Common questions

Good questions.
Straight answers.

Email the team
Do I need to understand AI before we speak?+

No. Bring the task you want to improve, the tools involved, and an example. We can work through the technical options together.

Can I prepare everything here before booking?+

Yes. Read the relevant service guide, use its checklist, and create a project brief. You can download your brief and choose when to share it.

Does completing a brief send it to Swepety?+

No. The brief builder works in your browser. Download or copy the brief, then send it through the contact channel you choose.

Are the templates contracts?+

No. They are blank preparation and review tools. Your project proposal and services agreement are prepared and agreed separately.

Can we work in Arabic and English?+

Use either language to prepare your brief. Confirm the languages, dialects, content review, and testing needed for your system when we define the scope.

Where can I check pricing?+

The main Swepety website shows current indicative plans. Your proposal confirms the scope, one-time setup, recurring fees, and any separate usage costs.

YOUR NEXT STEP

Have a question about your project?

Tell us what you want to improve. We’ll help you work out the next step.